Affinity Consulting Blog


Microsoft Word Emergency Room - Now only $75 per incident!

Word ER is a per-incident tech support service where we fix your documents for you. Further, we don't just fix the problem you contacted us about, we will look for and fix all problems we find in the document so it works perfectly in the future. We can solve literally any problem including issues with tables of contents, tables of authority, automatic paragraph numbering, tables, automatically updating paragraph cross references, section breaks, indents, captions, bulleted lists, Word programmatical default settings, Word formatting default settings, signature blocks, formatting stability, page numbering (turn off/on, start over, switch format), etc. We can even fix issues with electronic letterhead or pleading paper.

As quickly as we can fix your document, you'll receive your repaired document back via email, plus an explanation of what we did, and a brief instruction sheet which explains how to use the tools we built into your document (such as styles, auto-updating tables of contents, tables of authority or cross references). Word versions supported include Word for Mac 2011 & 2016, and Word for Windows 2007, 2010, 2013 and 2016.

The service is available 8 AM to 11 PM EST, 7 days a week. All you have to do is email your document to This email address is being protected from spambots. You need JavaScript enabled to view it. along with a brief explanation of the problem. The fee is only $75 per incident (reduced from $300) and is not affected by how long the repairs take or the length of the document.

Microsoft Word Monthly Maintenance

Word Maintenance is unlimited Word technical support payable as a flat fee per month. The service includes fixing any issue in any document and answering questions. However, the service does not include training. For example, we can build a table of contents into an appellate brief that automatically updates under this service. However, we cannot take an hour to show someone how to create automatically updating tables of contents. Even if something is so complicated that we can't explain it as part of this service, you'll still receive written instructions you can read on your own. Word versions supported include Word for Mac 2011 & 2016, and Word for Windows 2007, 2010, 2013 and 2016.

For subscribers, the service is available 8 AM to 11 PM EST, 7 days a week. All you have to do is email your document to This email address is being protected from spambots. You need JavaScript enabled to view it. along with a brief explanation of the problem. The monthly fee is calculated based upon the number of lawyers in the firm: $400/lawyer/month for 1st lawyer and $50/lawyer/month for each additional lawyer. For example, 5 lawyers would be $600/month ($7,200/year). The service is a month-to-month agreement and you can terminate for any reason with a 5-day advance notice before the first of the month.

For more information, This email address is being protected from spambots. You need JavaScript enabled to view it..

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