Case Study - How Speech Recognition Makes a Small Firm More Efficient
Dragon NaturallySpeaking and Philips Speech Exec let one person handle dictation for four attorneys
The Law Office of J. Emory Wood, P.A. in St. Petersburg, FL, is a four-attorney firm with a civil trial practice in the Tampa Bay area. The firm contacted Affinity Consulting Group for help in making their dictation workflow more efficient. Working with Affinity consultant Phil Metcalf of our Roanoke, VA office, the firm was able to implement a system that allows staff member Julie Parmerlee to handle transcribed dictation from three attorneys.
Previously, the firm needed four staff members to keep up with lawyer dictation. They worked as most law firms still do. Lawyers dictated into tape-based transcription systems and staff listened to those audio recordings and manually typed what they heard into a word processing program on their computers. It was time consuming and inefficient. Then they switched to digital dictation hardware and software from Philips and Dragon NaturallySpeaking speech recognition software from Nuance. Now a single staff member, Ms. Parmerlee, manages an average of 50 dictations per week, and up to 100 per week, freeing three staff members to work on other tasks.